Shipping Policy

At Shineish, we are committed to delivering handcrafted, meaningful jewelry with care and efficiency. Every order is custom-made and fulfilled by our trusted partner, ShineOn, to ensure top-quality production and timely delivery.

Processing Time

  • All items are made-to-order.
  • Orders are typically produced within 1–4 business days.
  • Production begins shortly after your order is placed, so please double-check your information before checkout.

Shipping Time & Methods

United States

  • Standard Shipping: 4–8 days
  • Expedited Shipping: 2–3 days (where available)

Canada

  • Standard Shipping: 5–10 business days

Europe & International

  • Standard Shipping: 5–30 business days
  • Expedited Shipping: 2–5 business days (where available)

Note: Delivery times may vary depending on location, customs clearance, and carrier operations.

Shipping Costs

  • Shipping rates are calculated at checkout based on location and shipping method.
  • Some products may qualify for free standard shipping during special promotions.

International Orders

We ship to most countries worldwide, including the UK, EU, Canada, Australia, and New Zealand.
Please note:

  • Customers are responsible for any applicable duties, taxes, or import fees.
  • We do not ship to PO boxes in some regions when using expedited couriers (e.g., FedEx).

Tracking Information

  • Once your order ships, a tracking number will be emailed to you.
  • Please allow 24–48 hours for tracking updates to appear after dispatch.
  • For any delivery delays, we recommend contacting your local carrier with the tracking number first.

Shipping Issues

If your package is delayed, lost, or damaged:

  1. Email us at support@shineish.com
  2. Include your order number and a description of the issue
  3. We’ll investigate and resolve it as quickly as possible

Order Changes & Address Errors

If you notice an error in your shipping address, contact us within 2 hours of placing your order. Once production begins, changes may not be possible.

Questions?

We’re here to help.
Email us anytime at: support@shineish.com

Thank you for choosing Shineish. Your support means the world, and we’re honored to craft something special just for you.